Welcome to the hillsidefurniture.com FAQ. Find quick answers about our furniture, categories, customization, ordering, shipping, and care tips.
We offer a wide range of furniture and related items, including Furniture, Chairs, Benches and Ottomans, Platform Bed Frames, Sofas, John Derian collections, Sectionals, Formal and Casual styles, Kids Room pieces, Modern designs, Bedding, Bedroom Furniture, Tables, Daybeds, Adjustable Beds, Duvet Covers and Bed Skirts, and Pillow Covers & Shams.
Our collection spans Formal, Casual, Modern, and John Derian-inspired pieces, with options suitable for both traditional and contemporary interiors.
Yes. We carry Kids Room furniture and accessories designed with playful yet durable finishes and safety in mind.
Materials vary by product but include solid woods, veneers, metal, upholstered fabrics, and natural fibers for bedding such as cotton and linen. Specific material details are listed on each product page.
Many items offer customizable upholstery, finishes, and fabrics. Availability depends on the product line. Please view the product page or contact our support team for customization options and lead times.
Browse our catalog, select the desired item, choose options if available, and add to cart. Proceed to checkout to enter shipping and payment details. You’ll receive an order confirmation by email.
We accept major credit cards, debit cards, and may offer other payment options at checkout. For accepted methods on your region, please review the checkout page.
Shipping options vary by product and destination. We offer standard and premium delivery services, with white-glove options available for select items. Shipping estimates are provided at checkout.
Many items arrive flat-packed or requiring assembly. Some larger items may include white-glove delivery and setup as part of the service. Check the product page for specifics or contact us for assistance.
We stand by product quality and offer returns within a specified window, provided items are in original condition and packaging. Some items such as custom upholstery or clearance pieces may have restricted return eligibility. See our Returns & Exchanges page for details.
Care instructions vary by material. We provide care guides on product pages, including cleaning, protection, and maintenance tips to help extend the life of your furniture and bedding.
Yes. Our Bedding category includes Duvet Covers, Bed Skirts, Pillow Covers, and Shams in a variety of fabrics and patterns to coordinate with your furniture and decor.
You can reach our customer support team via the Contact page, email, or phone listed on the site. We’re happy to help with product questions, orders, and sizing or compatibility concerns.
We offer design consultation and assistance for selecting furniture, layouts, and decor to fit your space. Reach out to schedule a design consultation or to learn more about our services.
Product pages include dimensions, weight, and material details. If you need additional measurements or space planning help, contact us and we’ll assist you.